your people experience is quietly leaking value
CPOs: Find the leak, Fix for good.
The engagement survey told you the score but not why it won't move. The Big 4 left a strategy deck your team couldn't run. The internal restructure moved boxes on a chart but changed nothing people actually feel.
We call it Experience Leak, We show your leadership team the structural failures causing it, guide them through redesigning how your organisation attracts, grows and retains its people, and build their capability to own it without us.
Strategy and Transformation
We guide your leadership team through the shift from process delivery to an experience-led people product function. Vision, strategy, operating model, and capability, redesigned in 12 weeks so your team leads with clarity and stops producing programmes nobody feels.
Experience Audit
Your team can't see the structural cracks from the inside. We can. A diagnostic built on experience design, product thinking and service design principles most people functions have never been exposed to, applied to your journeys, your function, your reality.
Capability Immersion
We arm your team with the thinking, the frameworks, and the diagnostic instincts to find where experience is breaking, design the fix, and run it on their own. Real capability embedded into your leadership and people function so you never need us again.
The
problem
Most HR Transformations are Theatre.
Traditional strategies look brilliant in a Miro board but never show up on Monday morning. Meanwhile, your best talent is leaving, trust is bleeding, and transformation programmes rearrange a PowerPoint org chart but never touch the experience.
People Leak: HR is buried in tickets and process. The function is reacting when it should be building.
Growth Leaks: People journeys built on best practice assumptions, not lived experience. The growth hiding in those gaps? Your competitors will find it first.
The Result: The engagement survey told you scores were low but not why. The Big 4 consultancy left a strategy deck your team couldn't run. The internal restructure moved boxes on a chart but changed nothing people actually feel. The bleed continues and your best people leave for somewhere that got it right.
Our solution
Your Experience Leak ends here
We bring a diagnostic lens your team doesn't have and the structural thinking to act on what it reveals.
Where is experience breaking? Which journeys has nobody looked at honestly? What would it take to shift your function from one that delivers process to one that builds an adaptive people strategy and portfolios of people product, services and experiences?
Your team answers those questions. We make sure they're asking the right ones.
Experience Audit
The diagnostic that finds what surveys never will
We go undercover through a specific employee journey or people product, or we audit your people function end to end. We find the backstage leaks you can't see from the inside and show you exactly where experience is costing you revenue, loyalty, and talent.
BEST FOR: CHROs who suspect their people experience is bleeding value but can't see where. You need a bias-free diagnostic, front and backstage, to find the structural failures costing you growth, loyalty, and talent before they compound.
PX tRANSFORMATION
Guiding your HR function into an experience-led, people product team
8-12 weeks of strategic advisory to help your leadership team redesign their vision, strategy, OKRs, operating model, and capability. We bring the thinking and the frameworks. Your team makes the decisions, builds the model, and owns the outcome. Rooted in real insight and situational behaviour, not best practice blindness.
BEST FOR: CPOs tired of transformation programmes that never land. Whether you're launching a new EVP, redesigning your people strategy, or rebuilding culture from the ground up, you need a strategic partner who sees what's structurally broken and coaches your team through fixing it.
Capability Immersion
Build the capability to fix it without us
We teach your team to spot where experience is breaking, design the fix, and run it on their own. People experience strategy, journey design, experience audits, and product thinking embedded into your function. So when the next leak shows up, your team already knows what to do.
BEST FOR: CPOs who want their team designing experiences, auditing journeys, and building people products on their own terms. Capability that stays when we leave.
Folks we’ve helped
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"Danny’s the person you want and need on your team - he makes sure he’s always on hand to talk things through, explain the method in the madness, and bounce around new ideas. He’s brilliant to work with, and I hope our paths cross again!"
Dyson | Chloe Hunt | HR Business Partner
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“ It was clear from the moment Danny joined, that he would bring a fresh perspective and innovative approach. His personal drive, resourcefulness and creativity all helped to deliver change within the business, from small interventions to wide-scale projects.”
McDonalds | Tamara Griffin | People Director
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![Black and white photo of a woman with long wavy hair, smiling, wearing a blazer, in front of a bright yellow background with white lines.]()
"Danny is one of the most innovative and customer focused people I have ever had the pleasure to work with. He is one of those unique people who has one foot grounded in what the customer needs and the other dreaming of something new and fresh that the customer has never considered. This split ensures a fresh employee experience that changes and grows with your organisation."
Sheri Weppel | Vice President - Infopro
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![Black and white portrait of a smiling man with a light beard, set against a blue geometric background with white curved lines.]()
"Having spoken with Danny at length about Experience Design - and it’s applications to enhancing the employee experience - he has a rich and deep skill set in this area, in which he is an industry leader. On top of this expertise, Danny has the credibility and gravitas of a leader - and commands respect as a result."
David James | Chief Learning Officer - 360 Learning
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